Asked on 14 February
Our company is seeking functionality that will enable customer subscription management. This capability will be used for purposes of managing customer’s communication preferences for billing and payment as well as outage related alerts and other customer communication activity. We would expect that the solution be scalable to support future Advanced Metering Infrastructure (AMI) deployments vis-à-vis pricing alerts, load alerts, energy savings tips. The solution will be used to capture and manage what, when and how our company communicates with customers including content, volume, and medium used.
Any suggestions of vendors who provide this type of product and service would be helpful.
Topic: Applications Development and Maintenance
This forum allows IT professionals to discuss issues and challenges arising from the heightened need for cost optimization and resource rationalization, from sourcing relationships.
Go to the CEB CIO Leadership Council Website
1009 Replies to 209 Questions2719 Members
Lucy Dean Advisory Specialist
Your email, , has been unsubscribed from the forum.
Quick Poll: SDLC Tools
06 Jun 2013
Quick Poll: Vendor Partnership in Upgrading Existing Technology
22 Aug 2012
Quick Poll: Salesforce.com
12 Jul 2012
Thank you for voting. Feel free to provide a more detailed response or any additional
votes (if applicable) on the question page.