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Q:

Tools for IT Service Management

Asked on 11 October

Do you use IT service management tools (like HP Service Manager) to define IT services?

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About the Service Managers Forum

Service Managers Forum is a platform for service management professionals to share challenges, thoughts, and insights regarding service management-related issues. Topics of discussion include ITIL processes, shared services model, IT service management, ITSM tools, outsourcing, vendor management, and many others. Service management professionals such as those who manage service definition, catalogs, operations, and delivery use the platform to ask questions and share lessons.

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