Asked on 4 June
Periodically, situations occur in which quality defects stop shipments or cause delays in shipments of products to customers. This, in turn, affects service levels.
Please respond to the poll question and provide your thoughts on the following:
Which metric do you calculate to measure this and how is it calculated?
Topic: Service level, Impact of poor quality on service levels, impact of poor quality
This forum is for you to connect with peers on all of your quality management questions.
Go to the CEB Quality Leadership Council Website
701 Replies to 161 Questions795 Members
Akash Badoni Research Associate
Your email, , has been unsubscribed from the forum.
Thank you for voting. Feel free to provide a more detailed response or any additional
votes (if applicable) on the question page.